Whitby & Co/Buck knives

Review and rate clothing, training equipment, books, DVD's etc
Post Reply
User avatar
heckler
Member
Posts: 278
Joined: Mon Aug 10, 2009 10:24 am
Dogs: Ruby & Storm
Location: North Scotland

Whitby & Co/Buck knives

Post by heckler » Mon Oct 06, 2014 8:03 pm

Just a quick message to say a big thanks to Whitby & Co.
I contacted them regarding the knife I damaged (my own fault trying to open a metal cabinet) and they said it was covered under warranty!

I reiterated that it was my fault and they said send it back.
Within 7 days I got a brand new knife.

Now that's what I call customer service.

Post Reply